#insurance · 1 year ago

British Caribbean Ins Co Ltd

British Caribbean Insurance Company Ltd (BCIC) is a general insurance company that offers a range of insurance solutions designed to protect the valued assets of individuals and businesses. Our customers are extremely important to us and inspire us to create products and services tailored to meet their needs. We aim to make things easy for our customers, and this is delivered through our quick and easy online motor quotes, 100% premium financing and flexible payment options. Our goal is to provide premier service and value by offering a range of value-added benefits like 24/7 island wide roadside assistance and our revolutionary No Fault Discount (NFD) which allows you to maintain your NFD if you have an accident and you are not at fault. Our approach towards product development is to ensure that it is an inclusive process for the people we serve. Through customer and broker focus groups we can understand our customers' needs and create products that will make their lives easier. We greatly value the voice of our customers and employ all the necessary measures to ensure that our customers' experience remains positive. Therefore, we make complaints management a high priority by having a designated Compliance Officer who ensures that every complaint we receive is responded to and resolved. To support the importance that we place on ensuring relentless customer focus, all our staff are trained and certified for Customer Service Excellence. Focused customer care is also provided by our Customer Care Centre's claims advocates who guide our customers through the claim process. BCIC's success is attributed to its team of knowledgeable, customer focused and engaged employees the solid relationships enjoyed with loyal and highly respected brokers and agents and customers who have provided us with the drive to create distinction and be top of class in the general insurance industry.

#insurance · 1 year ago

Advantage General Insurance Company Limited

Advantage General Insurance Company Ltd is known as the primary writer of motor policies in the personal loan market. Our financial strength, careful risk assessment and efficient claims management have allowed us to remain as the 'insurer of choice' for the past 50 years. Today, Advantage General has an enviable customer base of over 100,000 policyholders. We are well supported by brokers, agents and a network of 11 branches island wide. And our offices are strategically located for customer convenience and accessibility. We are wholly committed to surpassing the expectations of our customers through consistently living our core values of respect, integrity, accountability and customer-centricity. We have sought to package our products attractively, to suit the changing needs of our customers. Our solutions include auto insurance, comprehensive, third party, third party fire and theft auto insurance home insurance, motor comprehensive (private vehicles) private commercial (personal goods) insurance, motorcycle insurance motor car dealers and garage proprietors insurance. We also offer multiple premium discounts, shared excess and a protected no-claim discount. With our 24-hour roadside assistance service, Advantage 24/7 is also available to holders of a Motor Comprehensive policy. We provide our customers with peace of mind when they need it most. And in recent years, we have leveraged new and existing technologies to enable broader market reach and greater convenience. Visit us online at www.advantagegeneral.com.